Arriving. Tap Arrived when you're at the pickup. Your phone's location confirms it — within about 100 m, a little more when GPS is weak. If you're too far, you'll be told how far. The rider's free waiting starts from a confirmed arrival, and waiting is paid only on one.
Rider didn't come. Once you've waited the rider's free minutes plus 5 more after a confirmed arrival, you can end the trip as "Rider didn't come". It isn't counted against you, and you go straight back online. The rider pays a no-show fee — the lower of 10% of the fare or ₹100 — and it comes to you when they next pay for a ride in the app.
Stops are steps: tap Arrived at each one and Continue when you leave.
Ending away from the drop. If the rider asks to get out early or the road is blocked, you can still end the trip — you'll be asked why, and the rider may be asked to confirm.
Tolls and parking. On cabs, XL and Parcel·Tempo rides, the trip's toll estimate is filled in when you end it: confirm it, enter less if you paid less, or add one plaza the route missed (up to ₹250 more). Other ride types don't charge tolls. Parking you paid during the trip needs a photo of the receipt: up to ₹100, or ₹300 on a trip to or from an airport. Where the pickup's state allows neither, the app doesn't ask.
Parcels. Waiting at the drop is paid too: in an app that has Arrived at drop, tap it when you get there, and after 10 free minutes from a confirmed arrival you earn the waiting rate, as at the pickup. If nobody takes the parcel, end it as undelivered and say why.