Delete your SnappCab account
You can delete your SnappCab account, and the personal data held with it, at any time. There are two ways to ask, and neither costs anything.
From the app
- Open the SnappCab app and go to your account settings.
- Choose Delete account.
- Deletion takes effect after 72 hours. Signing back in during that window cancels it, so a change of mind costs nothing.
A request is refused while a trip is still running — finish or cancel the ride first, so a journey in progress never loses its rider halfway.
If you cannot sign in
Write to support@snappcab.in from the email address on your account, or from any address if you tell us the mobile number the account uses. Put Delete my account in the subject. We may ask you to confirm something only the account holder would know before we act — that check protects you rather than obstructing you, because without it anyone who knew your number could ask for your account to be erased.
What gets deleted
Your profile, saved places, contact details and the account itself. Some records are kept because the law requires it of us rather than because we want them: trip and payment records are retained for the statutory period for tax and regulatory purposes, and safety records relating to a reported incident are kept while that matter is open. Our Privacy Policy sets out each retention period and the reason for it.
SnappCab is operated by Omnius Cloud Private Limited.