How captains are verified

Before anyone can accept a ride on SnappCab they must complete identity verification, submit a valid driving licence, and register the vehicle they'll drive with its registration certificate and insurance. Our team reviews each submission, and a captain can't go online until it's approved.

Captains must keep their licence, registration and insurance valid, and a vehicle whose insurance has expired can't take rides until it's renewed.

Before you get in, check that the vehicle and number plate match what's shown in your app.