You can schedule a ride ahead of time from the app — pick your pickup, destination and the time you want to be collected.
We start looking for a captain about 10 minutes before your scheduled time, not at the moment you book, because a captain committed hours in advance is far less reliable than one matched just before the trip. You'll get a notification when a captain is assigned, and another if we couldn't place the ride.
You can cancel a scheduled ride at no charge until we start looking for your captain. After that, cancel the ride itself from the app.
If your captain arrives before your scheduled time, the free waiting time starts at the time you booked, not when they arrived.