Choose Parcel in the app, set pickup and drop, and add the recipient's name and number so the captain can reach them.
A captain collects from you and delivers to the address you gave. You can track it the whole way, and you'll be able to contact the captain during the delivery.
Whether an item actually fits is the captain's call at pickup — please describe it honestly when you book.
What it costs. A parcel is priced mainly by distance, at your city's parcel rates, and the price is shown before you book. In Delhi, Jammu and Srinagar a base fare covers the first 2 km, then there's a rate per kilometre that can change after a set distance, and no charge per minute.
Waiting. Your captain waits for free at the pickup for a set time — in Delhi, Jammu and Srinagar, 15 minutes for most parcels and 30 for a tempo — and then waiting is charged by the minute. At the drop, the first 10 minutes after your captain arrives are free, then waiting is charged at the same rate. Waiting is never surged, and each wait is its own line in the fare.
What you can send. Parcels worth more than ₹5,000 can't be sent. If you tell us what yours is worth, we'll stop you before booking one over that. If a parcel is lost or damaged while we have it, the most we pay is ₹1,000 for one sent by bike, or 10 times the delivery fare by car or tempo. We don't offer extra cover at the moment.
If nobody takes it. Your captain records it as undelivered, with the reason, and the fare for the trip is charged. Contact us straight away and we'll help you get it back.